Privacy Policy

policy 1. General

The protection of your personal data is of paramount importance to DECHRO. As we daily serve technical stores, contractors, and individuals in Evosmos and throughout Thessaloniki, we are committed to protecting your data with absolute transparency and security. This policy explains how we collect and manage your information.

data_usage 2. Data we Collect

While browsing the website, we only collect personal data if you provide it voluntarily. This happens when you fill out the Contact Form, where you provide us with details such as: Full Name/Company Name, Contact Phone, and Email address.

Regarding the AI Advisor: The questions you submit to the digital AI Advisor are anonymous. The system may record the history of questions (without any of your personal details) solely for the technical improvement of the algorithm's responses.

lock 3. Purpose of Processing & Security

The data you submit via the form is used exclusively to serve you (e.g., answering technical questions, sending B2B wholesale offers, or updating you on equipment availability). Under no circumstances is it sold, rented, or transferred to third parties for advertising or other purposes.

gavel 4. Your Rights

According to the GDPR regulation, you have the right to be informed, access, correct, or completely delete your personal data from our records. To exercise your rights or for any clarification, you can contact us directly at the email address dechro@hotmail.com.